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Showing posts from September, 2019

Rental Services, Inc. September 2019 Newsletter!

In this month’s newsletter, I thought we would discuss password security. About 93% of all Rental Services, Inc. clients access the RSI website. Every person who uses the RSI website is issued a unique username and password to login to the website. Some use the site to order reports and others simply use it to review completed reports. During a recent RSI team meeting it was brought up that we continue to receive phone calls from clients about login issues. As we explain the steps to recover or reset the password using the built-in tools from the website, we often find the client is sharing login information with someone else in their office. The person sharing the password doesn’t know the answers to the security questions and they can’t reset the password. This causes problems for everyone involved. No one using the RSI website should share their login information with others. It is a direct violation of the RSI Services Agreement and the credit bureaus require us to su